ENTERPRISE CHATBOT
LC
Live Chat Bot
- web chatbot
- chatbot name, icon& channels
![LC](http://d8ai.com/wp-content/uploads/2023/09/LC-1.png)
DA
Dialog
Analytics
- human-bot Q&A generation
- human-bot Q&A editor
- user-intent editor
- human-bot dialog: exception manager
- human-bot dialog: logs & statistics
- bot model training, testing & feedback
![DA](http://d8ai.com/wp-content/uploads/2023/09/DA.png)
CS
Customer
Service
- human-bot messaging platform
- human-bot collaborative service
- customer-service virtual assistant
![CS](http://d8ai.com/wp-content/uploads/2023/09/CS.png)
AQA
CS Quality
Assurance
- CS dialog: auto quality inspection
![QA](http://d8ai.com/wp-content/uploads/2023/09/QA.png)
TB
Telephone Bot
- telephone chatbot
- video conference & dictating recorder
![TB](http://d8ai.com/wp-content/uploads/2023/09/TB.png)